A new study published by Connexity reveals that same day delivery services are one of the most important considerations for a potential customer. While the study focuses on eCommerce same day services we know that reliable same day shipping is an integral component in running a business today. Let's take a look at some of the findings in the recently published report.
Consumers are more price-conscious than ever before and are more frequently likely to purchase from a new provider if the price and shipping options match their own needs, in short customer loyalties (in retail terms) aren't what they used to be. Delivery options and pricing are more important than ever before in securing a sale and with that the rush for merchants to offer express, on-demand and same day delivery services has expanded at an unprecedented rate.
The survey took feedback from 6,500 shoppers who advised that shipping needed to be affordable, fast, dependable and secure. A tall order on paper but for retailers along with B2B same day delivery service providers like ourselves it means finding that balance does win more business. Businesses that are unable to provide same day shipping services are losing sales every day, and the younger the consumer the more likely the loss of business to a company that provides urgent shipping options.
Amazon Prime has changed the market nationwide and alongside that the expectations of the informed shopper, who in turn is bringing these experiences to the world of business whether it be in construction, energy, automotive, machinery or manufacturing - each of these sectors where we at Same Day Delivery provide excellent same day trucking options for medium to long haul commercial freight.
Our years of experience in the same day shipping arena have taught us that providing these express delivery services results in our customers returning again and again when we are able provide reliability in conjunction with our nationwide same day delivery service options.
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