Who We Serve: Retail

Same-day delivery allows retailers to respond immediately to customer needs and supply chain disruptions. With access to urgent shipping, a store can quickly restock popular items or fulfill special customer requests. This speed helps prevent lost sales and keeps customers satisfied.

Retailers may need same-day service for a variety of urgent shipments. Common examples include rushing more inventory to a store that’s running low, sending special-order items to a customer, or delivering critical equipment parts to keep a store open. Any time-sensitive or high-value retail shipment can require same-day transport.

Same-day air services use aircraft to move freight, making them the fastest option for long-distance shipments. Air freight is ideal when retail goods need to reach a distant location within hours. Same-day ground services use dedicated trucks or vans to deliver regionally or locally. They are often more cost-effective for shorter routes or heavier loads, but ground transit takes longer than air over long distances.

A retailer should consider an air charter when a shipment is extremely urgent or has unique requirements that regular flights can’t meet. For example, if a large volume of product must be delivered immediately, or the destination isn’t well-served by scheduled cargo flights, a charter is ideal. Air charter provides a dedicated aircraft and full control over the schedule and route, ensuring the fastest possible delivery.

Hand carry service, also known as an on-board courier, involves a person physically carrying the shipment on a commercial flight. It’s used for very urgent, small items that need special care, such as important documents or high-value product samples. In retail, a hand carry might be used to quickly send a prototype, contract, or any sensitive item that cannot be delayed or lost.

Expedited ground freight provides fast trucking service with no unnecessary stops or transfers. For retailers, this means inventory or supplies can move quickly between cities or regions, often arriving overnight, at a lower cost than air shipping. It’s especially useful for heavier or bulk shipments where air freight might be impractical or too costly.

Same-day delivery is more expensive than standard shipping because of the speed and dedicated resources required. However, it can be cost-effective when the alternative is a costly stockout or lost sale. The expense of an urgent shipment may be justified if it prevents empty shelves and keeps customers satisfied. Retailers often weigh the shipping cost against potential lost revenue from not having products available.

Yes, same-day delivery services can handle large or bulk shipments using specialized solutions. For example, an air charter can fly a big order directly to the destination if it’s too large for normal flights. On the ground, dedicated trucks can be arranged to transport large orders without delay. Retailers often move entire pallets or even full truckloads on a same-day basis when needed.

Most same-day delivery providers offer real-time tracking and updates. Retailers can usually receive status alerts via online tracking tools, apps, or direct communication with the carrier. Often, GPS tracking is used on dedicated vehicles, providing full visibility of the shipment’s location. This means a retail manager can know exactly where the delivery is and when to expect it.